B2B Customer Service
With the impact of globalisation on society and the increasing world population, the Specialty Chemicals, Food & Pharma and FMCG industries are developing at a rapid pace. We see that B2B Customer Service is an essential part of the process. The right professional in the right place within this expertise is, therefore, more important than ever.
JP Gray connects international organisations, which process products and ingredients, with driven Customer Service professionals. Our Customer Service Representatives support the entire production and sales process for a fixed customer portfolio. The focus is on a unique customer experience and strong bonds with customers in order to build long-term relationships and achieve process optimisations.
Multilingual Customer Service
The international environment of our customers requires multilingual skills - with English being the main language in many cases. We know from experience that a multilingual customer service department is therefore a big plus. That is why, in recent years, we have built up a strong network of experienced multilingual professionals, as well as a large selection of international vacancies.
Much needed expertise
Common positions within B2B Customer Service are: Customer Service Representative, Export Specialist, Order to Cash Specialist and Customer Relation Coordinator. Thanks to our global network and local approach, we connect the best professionals with leading organisations.
Take the next step in your career
Are you analytical, empathetic, problem-solving, strong in communication and do you have organisational skills? Then a job in B2B Customer Service is perfect for you! With these qualities you will make the difference in creating a unique customer experience.
Together we will make sure you find a job that suits you and your ambitions. Curious about the possibilities? Discover our vacancies or contact us.
Your organisation in high gear
Through our intensive cooperation with a large number of organisations in Specialty Chemicals, Food & Pharma and FMCG, we understand the dynamics, issues and needs. In addition to B2B Customer Service professionals, we also support organisations with other support and staffing professionals. Our experienced consultants are at your service and are happy to think along with you about other staffing issues.
Curious about the other areas of expertise in which we can support your organisation? Discover the possibilities.
Whether you are a professional looking for a job or an organisation looking for talent to join your team, the specialists at JP Gray are here for you.