Administrative Coordinator - Service (MR-33897601)

Location: Breda, North Brabant, Netherlands    |  Remote Working Available
Salary: €2600 - €3000 per month + competitive
Sectors: Customer Service
Job Type: Permanent
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Are you looking for an administrative position within in international company in Breda? Do you want to be part of a hardworking and enthusiastic team of people? Do you have experience with either
customer service, or administration? Look no further, because this could be the job for you!

Administrative Coordinator - Service (B2B)

Location: Breda
Contract: Full-time (40h) for a minimum of 7 months
Salary: 2.600 - 3000 EUR gross/month + competitive
Languages: English

Where will you work?
The company you will work for is a growing international company in the medical industry. They are rapidly expanding their operations in Europe, with their headquarters situated in the Netherlands. Thus, you can imagine that the current environment is fast-paced, and exciting! Despite this being a temporary position to help the team while one member is enjoying her maternity leave, there is a possibility for extension.


What you will be doing as administrative coordinator:
In your role as an administrative coordinator, you will be supporting RMA processes (returns), financial administration, product support/services, and other general administrative tasks. You will be in contact with different stakeholders of the business, including clients. You will manage a complex booking and return process, and make sure that all actions are correctly placed in the system. You get energy from taking on administrative tasks, and preferably want to work in an international organisation.

  • Receive, log, and process customer requests by phone or email
  • Dispatch technical interventions to field service engineers
  • Organize shipments and returns of spare parts and instruments for service
  • Process documentation of service intervention
  • Invoice service activities
  • Submit sales leads in CRM system
  • Process and promote service contracts sales
  • Provide administrative support to the field service team
  • Generate metrics/reports as requested


What does an Service Coordinator profile look like:
A service-oriented person that shows strong character, is a team player, and has a strong analytical capacity. You are an excellent communicator, stress resilient and above all love managing processes and supporting with administrative tasks.

Your profile:

  • +2 years of work experience in a strong administrative role, preferably in a B2B environment where dealing with procedures and protocols was a daily activity;
  • (Near) Native level in English, any other European language would be big plus;
  • Experience with SAP is a big plus;
  • Knowledge of Excel.

What will you get in return?
You will have the opportunity to work for an organization who is impacting many lives where you really can make the different. On top of that, the team you will be part of is very diverse, and supportive. Furthermore, they believe that hard work should pay off, creating ample new opportunities for you to grow.

  • A 7 months contract provided by JP Gray, your first month will be your probation period;
  • A 40hrs working week with the possibility to work from home (standard);
  • Salary indication between EUR 2600 - EUR 3000 gross per month excl. holiday allowance;
  • 25 holidays + 6.5 ATV days (per annum);
  • Pension plan;
  • Educational Budget;
  • Travel allowance: 100% when travelling with public transport or EUR 0.19 cent per kilometre.

Interested? Great! Me, Jeanine Tukker, is looking forward to hear why you think this could be the job opportunity for you. We always strive to respond to all applications within 5 working days.

Sometimes due to the number of responses we cannot. If you have not received a reply we regret to inform that we have continued with other candidates.You can contact me via Linked In or j.tukker(a)jpgray.nl (don't forget to share your most updated resume )

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