Customer Account Representative Inside Sales

Location: Roermond, Limburg, Netherlands
Salary: competitive
Sectors: Customer Service
Job Type: Contract
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Customer Account Representative Inside Sales

40 hours p/w

Location: Roermond

For one of our international clients with a global footprint in more than 34 countries we are looking for a Customer Account Representative for de Inside Sales team.

In this role you will be responsible for the entire Order to Cash process which includes shipment, order processing and customer support. You remain organised and focus in a changing environment and thrive when pressure puts you to the test. In this role you will report to the Account Manager & Sales Director.

Your responsibilities

  • Handle all incoming customer inquiries and orders and manage the complete order to cash process;
  • Resolve quality and service complaints;
  • Provide customer support and report services to the Account Manager & Sales Director;
  • Develop and maintain good relationships with internal/external stakeholders

Requirements/ competences

  • Bachelor degree or similar [e.g. Commercial Economics, Business Administration];
  • 3 years' experience in a customer service role, preferably in a B2B environment;
  • SAP experience;
  • Excellent MS Office skills, especially Excel;
  • Excellent in English, Dutch and German would be a great asset;
  • French language skills would be an extra asset;
  • Ability to prioritize own workload;
  • Interest in international paper trade.

In case you are interested to apply for this Customer Account Representative Inside Sales Officer position, please do so I can get in touch with you! In case you have any questions, you can send an email to e.smid(a)jpgray.nl

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