Customer Care Specialist | Den Bosch (MR-33973165)
Are you looking for a customer service representative position within in international company in the region of Den Bosch? Do you want to be part of a hardworking and enthusiastic team of people? Do you have experience with B2B customer service, or the ambition to work in such a role and speak (near) native German? Look no further, because this could be the job for you!
Customer Service Representative
Location: Den Bosch
Contract: Full-time (40h) first 8 months via JP Gray.
Salary: 2.500 - 2.900 EUR gross/month
Required Languages: English
Where will you work?
The company you will is a growing international company within the medical industry. You will be challenged everyday with the maintenance of a complex order management process, communicating with different stakeholders to deliver excellent customer service.
What you will be doing as customer service representative:
In your role as a customer service representative you will be responsible for the whole order process for a part of the client portfolio. This will be fully B2B, and require you to communicate at different levels of the organisation.
You will be responsible for the following and more:
- First point of contact for clients
- Stock control management
- Providing support for optimization of administrative & financial processes
- Provide weekly reports for management
What the customer service representative profile looks like:
A service oriented person that shows strong character with excellent communication skills. You are not afraid to speak up and take responsibility.
- (Near) Native level in German
- Fluent in English
- Preferably 1-2 years experience in a B2B or B2C customer service role
- Experience with order management systems is a plus (eg. Oracle, SAP)
You will have the opportunity to work for an international company, with the possibility of obtaining an indefinite contract. Secondly, the compensation package is very appealing and the team you will be part of is very diverse.
If you are interested in this role please apply via the website or contact Rebecca van Erkelens through r.vanerkelens(a)jpgray.nl or call to 0625325085. We always strive to respond to all applications within 5 working days. Sometimes due to the number of responses we cannot. If you have not received a reply we regret to inform that we have continued with other candidates.