Customer Export & Letter of Credit Specialist
Are you looking for a Customer Export position within an international company in the region of Breda? Do you want to be part of a hardworking and enthusiastic team of people? Do you have experience with B2B customer service, Export, and Export documentation including Letter of Credit? Look no further, because this could be the job for you!
Customer Export - Letter of Credit Specialist
Location: Breda, the Netherlands
Contract: Full-time (40h); 7 months (with perspective to long-term)
Salary: 2.500 - 3.200 EUR gross/month + benefits
Required Languages: English+ another European Language (German is an advantage)
Required Tools: SAP & experience with Letter of Credit
In the region of Breda we are looking for a Customer Export & Letter of Credit specialist with fluency in English and preferably another European Language. You will be part of the Export team servicing the different markets for a rapidly developing international organisation specialized in high tech cancer diagnostics with a big purpose and ambitious goal to truly make a difference.
You will be responsible for the entire administrative process (Order to cash) which includes shipment, order processing and customer management. You will make sure that clients are up to date, and satisfied with the entire operation from order to delivery and give them advice and support with complex technical products, service contracts regarding complex equipment. You therefore have a good understanding of client relationships, and act always with the clients' interests in mind. You remain organised and focused in a changing environment, and thrive when pressure puts you to the test. Furthermore, you are a connection between different departments of the business - marketing, finance, sales, and logistics.
The company you will work for is a worldwide organisation and provide you with sufficient challenges that come with it.
Responsibility of a Customer Export / Letter of Credit Specialist:
- Process orders, and provide excellent customer support (OtC);
- Keep yourself up-to-date with policies and practices of the market;
- Manage calls and ad-hoc queries relating to your clients wishes;
- Manage returns and complaints;
- Develop and maintain good relationships with internal/external contacts;
- Export Documentation & Letter of Credit.
The profile of a strong specialist:
A service oriented person that shows a strong character, is a team player, and has a strong analytic capacity. You are an excellent communicator and you love to solve problems in order to fully service your clients.
- Preferably HBO/Bachelor degree or similar;
- Preferably 1-2 years' experience in B2B or B2C customer service / order management role/ export role;
- Experience with SAP & letter of credit is a must.
Why should you apply?
You will have the opportunity to work for an international company, with the possibility of obtaining an indefinite contract. Secondly, the compensation package is appealing and the team you will be part of is very diverse, and supportive. There is always someone ready to jump in and help out, and the same is expected of you.
Please send your CV & motivation letter to Demi Snelleman via d.snelleman(a)jpgray.nl or call +31 611197439.