Customer Service Representative - B2B Experience - English (MR-34146265)
Job Vacancy: Customer Service Representative (English-speaking - No remote possibilities)
Are you an experienced Customer Service Representative with a knack for B2B interactions? Do you possess excellent communication skills in English and have a strong track record in providing exceptional customer support? If so, we have an exciting opportunity that might just be the perfect match for you!
Position: Customer Service Representative
Location: Roosendaal, Netherlands
Language: English (Fluency required)
About Us:
We are a leading recruitment agency dedicated to connecting talented individuals with exceptional job opportunities. Currently, we are working closely with one of our clients in Roosendaal to fill a role within their customer service team.
Role Overview:
As a Customer Service Representative, you will play a pivotal role in maintaining and enhancing our client's B2B relationships. Your main responsibilities will revolve around providing top-notch customer support, addressing inquiries, managing orders, and ensuring overall client satisfaction. This role requires a deep understanding of B2B interactions and the ability to handle complex customer queries with professionalism and efficiency.
Key Responsibilities:
- Serve as the main point of contact for B2B clients, addressing inquiries and providing timely solutions.
- Manage and process customer orders, ensuring accuracy and timely delivery.
- Collaborate closely with internal teams to ensure smooth order fulfillment and timely issue resolution.
- Maintain accurate records of customer interactions and transactions in the CRM system.
- Identify opportunities for process improvements and contribute to the enhancement of customer service procedures.
Requirements:
- Proven experience as a Customer Service Representative in a B2B environment.
- Fluent English communication skills, both written and verbal.
- Strong problem-solving abilities with a focus on delivering exceptional customer experiences.
- Residence within the Roosendaal area as there are no remote options.
What's in it for You:
- An opportunity to join a dynamic and growing team in a renowned company.
- A salary that ranges from EUR 2.500 to EUR 3.000 based on 40 hours.
- Chance to further develop your B2B customer service skills.
- Collaborative work environment that values your contributions.
If you're ready to take your B2B customer service expertise to the next level, we would love to hear from you.
To apply, please send your CV to k.jubithana(a)jpgray.nl
