Customer Service Representative - English (MR-34073650)
Are you looking for a challenging position where you can grow into a process management in combination with client relations role in an international organization in the North-Brabant area? Do you want to be part of a hardworking and enthusiastic team? Are you looking for a role where you can learn a lot and have the chance to develop yourself to the next step in your career?
Customer Service Specialist (B2B)
Contract: Full-time (40h) - hybrid possibilities
Salary: EUR 2500.00 - EUR 3500.00 gross per month excl. holiday allowance
Where will you work?
You will become part of an organisation who are well known for their innovative and sustainable products. As they are still going through a transition, multiple job offers have become available. If you are looking for an organisation with several growth opportunities and where you can make impact by participating or leading improvement projects than this might be the employer you want to work at.
What you will be doing as customer service specialist;
You will be challenged every day with the maintenance of an order management process, communicating with different stakeholders to deliver excellent customer service.
You will be the first point of contact as business support. A couple of your responsibilities are:
- Providing technical service
- Order Management
- Support of Order-to-cash (OTC) and Plant to Stock processes (PTS)
- Time bonded stock control
- Coordination with intern and extern stakeholders
You will become part of a team that values a long standing and valuable relations with their clients. The team shows dedication not only to their clients but also to each other where a 'can-do' mentality is standard. You will be empowered to take decisions with regards to your customers.
The person our client is looking for
You are a service oriented person that shows commercial and analytical insight and has the willingness to learn new things. You have proven that you can take ownership of tasks and solve issues. You're a good listener and questioner with attention to detail and the ability to remain courteous to customers - even if you're dealing with a difficult situations.
You need to have the qualifications and skills;
- Fluency in English
- Experience with SAP (pre)
- Commercial insight & pro-active
A plus would be if you;
- Are fluent in Dutch, German, French, Italian or Spanish
- Preferably have experience in a B2B customer service or sales support role (B2B and international environment)
- Excel skills
You will have the opportunity to work for an international company, with the possibility of obtaining a long-term contract. If you are interested in this role please apply via the website or contact Khymo Jubithana k.jubithana(a)jpgray.nl. We always strive to respond to all applications within 5 working days. Sometimes due to the number of responses we cannot. If you have not received a reply, we regret to inform that we have continued with other candidates.