Customer Service Representative - German/English - Roosendaal (MR-34005821)

Location: Roosendaal, North Brabant, Netherlands
Salary: €2500 - €3000 per annum + competitive
Sectors: Customer Service
Job Type: Contract
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Are you looking for a challenging customer service representative position within an international and innovative company in the Roosendaal area? Do you want to be part of a hardworking and enthusiastic team of people? Are you looking for a role where you can learn a lot, have the chance to develop new skills and grow in the company? This might be interesting for you.

Customer service representative English and German

Location: Roosendaal

Language: English + German

Salary: EUR 2500 - EUR 3000 gross per month based on full time

Work week: full time is 40 hours a week

Contract: 7 months

Where will you be working?

The company you will work for is a global machinery company. You will be challenged every day with the maintenance of a complex order management process, communicating with different stakeholders to deliver excellent customer service. This company helps to develop their people professionally within their role but also into the rest of their career.

What will you be doing as a customer service representative?

  • First line of contact for internal and external stakeholders
  • It is a diverse role - partly commercial operations and partly co-ordination of the supply chain.
  • Processing incoming orders and order changes
  • Managing back orders
  • Administration of stock returns

You will be helping the organisation to improve their all-round customer experience by keeping the decision-makers abreast of customers ever-changing demands; no one will know the customers better than you.

What the ideal customer service representative looks like:

You are a service-oriented person that shows strong character and has a strong analytic capacity. You have proven that you can take ownership of tasks and solve issues using your judgement and discretion. With some professional experience, you have shown you can work to guidelines and that you are a positive, helpful team member. Apply if you are a good listener and questioner with attention to detail and the ability to remain courteous to customers - even if you are dealing with a difficult situation or chasing a late payment.

Your profile:

  • Experience in a B2B customer service or logistics role within an international organisation
  • Experience with order management
  • Strong communication skills
  • Business level of English and German
  • Ambition to grow in the company

You will have the opportunity to work for an international company. The contract is for 7 months with the possibility to extend. There is always someone ready to jump in and help, and the same is expected from you. Furthermore, they believe that hard work pays off, there are plenty of opportunities for you to grow.

Interested?

If you are interested in this role please apply via the website or contact Khymo Jubithana via k.jubithana(a)jpgray.nl

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