Customer service representative Russian

Location: Breda, North Brabant, Netherlands
Salary: €2400 - €2700 per month + -
Sectors: Support
Job Type: Permanent
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Are you looking for a customer service representative position within in international company in Breda? Do you want to be part of a hardworking and enthusiastic team of people? Are you experienced in customer service and are you looking for a great environment supporting your professional career? In this role, you will have the opportunity to work for one of the most well-known employers in the Netherlands.

Customer service representative Russian

Where will you work?
The company you will work for is a worldwide company in the pharmaceutical industry. When you walk into the office you'll see people working together in an international team. Do you enjoy participating in group of enthusiastic people? Do you get energy from working with people and the order to cash process? If you are looking for an environment where you can develop yourself as a professional then this might be an interesting position.

What are the deliverables?
In your role as a customer service representative Russian you will be responsible for the whole order to cash process for a part of the client portfolio. This means you are responsible for the complete service to the client and you manage this with all the internal departments.

  • Provide accurate communication with all your clients
  • Manage the full process with all the internal stakeholders
  • Assist the sales managers
  • Handle all incoming questions and orders from your clients
  • Manage the complete order to cash process for your group of clients.
  • Play a big role in continuous improvements within processes (LEAN).

What is your profile?
A service oriented person that shows a strong character, is a team player, and has a strong analytical capacity. You are an excellent communicator and you love to solve problems in order to fully service your clients.

Your profile:

  • Bachelor/ Master degree level
  • Near-native speaker in Russian
  • Fluent in English
  • Fluency in an another language is a huge plus
  • Experience in order to cash management within in an international company
  • Passion for working with people and solving problems (LEAN)
  • Experience with ERP (SAP, JD Edwards)
  • Team player & resilient

What will you get in return?

  • A full time job (40hrs) with flexible working hours;
  • EUR 2700 salary gross per month excl. holiday allowance
  • 24 holidays based on full time employment
  • You will receive a 1yr contract, starting from October, provided via JP Gray. What does this mean? Feel free to reach out for your questions.

Does this sounds like the job opportunity for you? Great! I am looking forward to receive a short motivation (0.5 A4) including your most updated resume to find out why you are the new team member our client is looking for.

The interviews will be planned starting from next week and will be taken at least 2 rounds and a reference check.

You can share your questions and/or enthusiasm via j.tukker(a) and I aim to get back to you within 5 working days.

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