Customer Service Representative

Location: Roermond, Limburg, Netherlands
Salary: €2500 - €2800 per month + competitive
Sectors: Customer Service
Job Type: Contract
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Customer Service Representative

40-32 hours

Roermond

Temporary 6 months

Company

Are you looking for a job opportunity as Customer Service Representative? For one of the world leading companies in the Paper based packaging industry we are looking for a Customer Service Representative who has experience with Order to Cash.

In the role of Customer Service Representative you will be responsible for the entire Order to Cash process which includes shipment, order processing and customer support. You remain organized and focused in a changing environment. You will report to the Account Manager and Sales Director.

Key responsibilities:

  • Handle all incoming customer inquiries and orders and manage the complete order to cash process;
  • Resolve quality and service complaints;
  • Provide customer support and report services to the
  • Account Manager & Sales Director;
  • Develop and maintain good relationships with internal/external stakeholders.

Requirements:

  • Bachelor degree or similar [e.g. Commercial Economics, Business Administration];
  • 2-3 years' experience in a customer service role, preferably in a B2B environment;
  • SAP experience;
  • Excellent MS Office skills, especially Excel;
  • Excellent in English;

Interested?

In case you are interested to hear more about the company and would like to have some more information, please apply! For questions related to this opportunity you can contact c.best(a)jpgray.nl

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