Customer Service Representative

Location: Rotterdam, South Holland, Netherlands
Salary: €2800 - €3000 per month + competitive
Sectors: Customer Service
Job Type: Contract
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Customer Service Representative

Rotterdam area

Full time: 40 hours p/w

Would you like to work for an international market leader in the Food & Beverage? Are you looking for a challenging position as Customer Service Representative where you will be responsible for providing continuous high standards of customer service, minimize customer effort while maximizing the customer experience and loyalty whilst interacting with internal stakeholders and customers? You will be working in the EMEA office, which is a true international environment with many different nationalities present.

The company

The organisation you will be working for is a market leader in the F&B Industry.

You will be responsible for

  • Sales order maintenance
  • Customer care enquiry handling
  • Monitoring Sales order scheduling
  • Producing ad hoc reports, analysing data and providing recommendations/solutions
  • Prioritizing demand in delivery shortage situations
  • Sales order backlog reporting and communication of supply/logistics issues to management

About you

  • 1-3 years' experience in a customer service environment or similar
  • Language skills: fluent in English and/or Portuguese or French

Why should you apply?

In the role as Customer Service Representative, you will have the opportunity to work for a large multinational. You will also have opportunities for growth and development.

If you fit the above description and think you are ready for a next step in your career, we are very much looking forward to receive your application. If you know someone that would fit this position, please let us know.

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