Customer Service Support - Roosendaal (MR-34110846)
Are you looking for a challenging Customer Service Support position within an international and innovative company in the Roosendaal area? Do you want to be part of a hardworking and enthusiastic team of people? Are you looking for a role where you can learn a lot, have the chance to develop new skills and grow in the company? This might be interesting for you.
Customer Service Support
Location: Roosendaal area
Language: English and basic French
Salary: EUR 2300 - EUR 2700 gross per month based on full time
Work week: full time is 40 hours a week
Contract: 7 months (initially, extension is possible)
Where will you work?
The company you will work for is a global machinery company. You will be challenged every day with the maintenance of an order management process, communicating with different stakeholders to deliver excellent customer service. If you walk into the office you see a group of international people working together and helping each other when needed. This company helps to develop their people professionally within their role but also into the rest of their career.
What you will be doing as Customer Service Support:
- First line of contact for internal and external stakeholders.
- Processing incoming orders and order changes.
- Managing logistic cases and back orders.
- Administrative tasks, like data updates.
- Develop your skills through trainings.
You will be helping the organization to improve their all-round customer experience by keeping the decision-makers abreast of customers' ever-changing demands; no one will know the customers better than you.
What the Customer Service Support profile looks like:
You are a service-oriented person that shows strong character and are hands-on. You have proven that you can take ownership of tasks and solve issues using your judgement and discretion. With some professional experience, you have shown you can work to guidelines and that you are a positive, helpful team member. Apply if you are a good listener and questioner with attention to detail and the ability to remain courteous to customers - even if you are dealing with a difficult situation or chasing a late payment.
- Knowledge of English and you can handle French orders.
- Experience in a B2B customer service or logistics role within an international organisation.
- Experience with order management and Excel.
- Strong communication skills.
- Hands-on mentality.
You will have the opportunity to work for an international company, with the possibility of obtaining an extension of the contract and grow in the company. There is always someone ready to jump in and help, and the same is expected of you. Furthermore, they believe that hard work pays off, creating ample new opportunities for you to grow.
If you are interested in this role please apply via the website or contact Sven ter Reehorst via s.terreehorst(a)jpgray.nl.