Inventory & Order Management Specialist

Location: Amsterdam, North Holland, Netherlands
Salary: competitive
Job Type: Contract
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Currently I'm looking for an Inventory & Order Management Specialist in Amsterdam! This interesting temporary position is at one of our partners in Fashion Retail!

Inventory & Order Management

Duration: 4 months (extension possible)

Hours: 40 hours per week

Location: Amsterdam

Department:

This role of Inventory & Order Management Specialist is part of the Supply Chain Non Trade department consisting in total of five FTEs and reports directly to the Senior Manager. The department focus is on demand & supply planning, stock purchasing, inventory, order and Logistics Service Provider (3PL) management. The team collaborates closely with the following stakeholders' groups: Store/Shop-In-Shop, Windows, Marketing, Procurement, IT, and Finance.

Responsibilities

This role is mainly responsible for order management, inventory control and system alignment, with numerous process improvement opportunities. Responsibilities are including but not limited to:

  • Order management
    • Enter store orders in SAP, permanently resolve master data or technical issues
    • Maintain article pictures
    • Maintain orders in system, and question follow up with customers
    • Share availability issues (stock outs, replacements)

  • 3PL coordination
    • Responsible for daily warehouse operations; first point of contact
    • Ensure smooth operations and understand incident root cause by analyzing incidents and associated data to find what is causing the issue, proposes appropriate actions to avoid repeat incidents
    • Create reports and steer from it: operations dashboard, non-conformity report (weekly reviewed), shipment report (daily distributed to stakeholders)
    • Facilitates regular touch points and weekly operations reviews

  • Inventory control
    • Control inventory reconciliation activities
    • Investigate causes of reconciliation issues and follow up with relevant owners
    • Track and investigate iDoc errors
    • Provide input on any queries related to inventory (end of fiscal year, internal or external audits, etc.)
    • Support / back up stock counts activities (cycling and wall-to-wall)

  • Standard Operating Procedures (SOP)
    • Maintain and review documentation (including processes mapping / workflows); ensure that all processes and procedures operate efficiently (improvements opportunities)

  • Project / incident based
    • SAP key user
    • System testing
    • Input on enhancement & change requests (requirements setting)

  • Planning support
    • Support on the development of the weekly supply plan

Personal qualities:

  • Strong in stakeholder management and customer service oriented
  • Time management combined with sense of priorities and urgency
  • Sense of accountability and ownership
  • Team player
  • Highly motivated and driven
  • Easy to adopt to change
  • Strong interpersonal skills and able to work with people of all cultures and backgrounds
  • Excellent communication skills (verbal and written)

Requirements:

  • 2-5 years' experience in a similar/related administrative and analyst role or field
  • Possess general knowledge of order management, customer service and inventory control
  • Strong with root cause analysis and problem-solving
  • Expertise in driving operational efficiencies & process improvement (knowledge of lean processes or yellow belt certification is a plus)
  • Affinity with systems SAP, BI / Hana is a plus
  • Strong analytical skills, organizational skills
  • Excellent command of English language (written & spoken)
  • Strong knowledge of Excel

Do you find yourself the perfect candidate for the role? I am looking forward hearing from you.

*Interviews will be taken place on short notice * Please feel free to contact me, Donovan Piris, via mail for questions or sharing your interest d.piris(a)jpgray.nl

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