Logistics Customer Service Representative (MR-33995169)

Location: Utrecht, Netherlands    |  Remote Working Available
Salary: €2500 - €3000 per annum + competitive
Sectors: Customer Service
Job Type: Contract
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Customer Service Representative

Location: Utrecht
Contract: 40 hours per week- 12 months
Language: Dutch & English

The Company is one of the leaders in electronics technology, connectivity, and sensors. They are helping many markets and industries with their products over the whole world.

I am looking for a Customer Service Representative to join the Sales & Operations team. You will report to the Sales Operations Team leader and become a crucial part of an international team. This position is responsible for coordinating internationally from various factories to the warehouse in the Netherlands or direct to customers worldwide. You will be responsible for a variety of customer OEM / CEM accounts worldwide. Applicants should be familiar with logistics practices and different modes of transportation.

Main Activities

  • You will manage new and existing customer accounts to ensure on-time delivery
  • Handle expedites and rescheduling requests from customers
  • Answer logistics-related questions from customers
  • Daily communication with other internal departments (customer service, sales, warehousing)
  • Daily communication with suppliers in Asia, Europe, and America
  • Monitor shipments and take corrective action to solve any issues that may occur
  • Processing of customer forecast in our ERP system
  • Assisting with monthly revenue-related reports

Your profile

  • Advanced skills in Microsoft office (Excel, Word) and ERP systems
  • Excellent verbal and written communication skills
  • Ability to work independently and/or in a team environment
  • Ability to work a flexible schedule as needed based on the needs of the customer and business
  • Excellent time management, organizational, typing, and multi-tasking skills
  • Ability to provide exceptional customer service with a sense of urgency

Interested?

Please send me an e-mail with your most up-to-date CV to s.okay(a)jpgray.nl or give me a call on 020-52221177

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