Service Administrator

Location: Breda, North Brabant, Netherlands    |  Remote Working Available
Salary: €2600 - €3200 per month + competitive
Sectors: Customer Service
Job Type: Contract
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Are you looking for an administrative position within in international company in Breda? Do you want to be part of a hardworking and enthusiastic team of people? Do you have experience with either customer service, or administration? Look no further, because this could be the job for you!

Service Administrator

Location: Breda
Contract: Full-time (40h) & 7 months (maternity cover)
Salary: 2.600 - 3.200 EUR gross/month + competitive
Language: English

Where will you work?
The company you will work for is a growing international company in the medical industry. They are rapidly expanding their operations in Europe, with their headquarters situated in the Netherlands. Thus, you can imagine that the current environment is fast-paced, and exciting! Despite this being a temporary position there is a possibility for extension.
What you will be doing as administrative assistant:

In your role as Service Administrator, you will be supporting RMA processes (returns), financial administration, product support/services, and other general administrative tasks. You will be in contact with different stakeholders of the business, including clients. You will manage a complex booking and return process, and make sure that all actions are correctly placed in the system. You get energy from taking on administrative tasks, and preferably want to work in an international organisation.

* Receive, log, and process customer requests by phone or email
* Dispatch technical interventions to field service engineers

* Organize shipments and returns of spare parts and instruments for service
* Process documentation of service intervention
* Invoice service activities
* Submit sales leads in CRM system
* Process and promote service contracts sales
* Provide administrative support to the field service team
* Generate metrics/reports as requested

What does an Service Administrator profile look like:

A service-oriented person that shows strong character, is a team player, and has a strong analytical capacity. You are an excellent communicator, stress resilient and above all love managing processes and supporting with administrative tasks.
Your profile:
* (Near) Native level in English
* Experience in an administrative or customer service role
* Experience with SAP is a big plus

What will you get in return?
You will have the opportunity to work for an international company and develop great administrative and organization skills. Currently the team is working from home but during your onboarding you will be trained for a min. of 1 day per week in the office. Other trainings will be taken place online. In general, the team will remain working from home for 3 days per week (min.).

* A fixed contract of 7 months provided by JP Gray. Your first month will be your probation period;
* Full time work week;
* Salary indication between EUR 2600.00 - EUR 3200.00 excl. holiday allowance;
* 25 holidays annual;
* Working from home allowance

If you are interested in this role please apply via the website or contact Jeanine Tukker via j.tukker(a) We always strive to respond to all applications within 5 working days. Sometimes due to the number of responses, we cannot. If you have not received a reply we regret to inform that we have continued with other candidates.

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