Technical Support Engineer

Location: Den Bosch, North Brabant, Netherlands
Salary: competitive
Sectors: Support
Job Type: Contract
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Are you a technical support Engineer in the region of Den-Bosch? Do you want to be part of a growing and innovative organisation with ample opportunities to exercise your B2B technical service ambitions? Do you have a track record of product support in the Electronical industry (or relatable), or a study that can back up your knowledge? Then perhaps we have a great opportunity for you.

Technical Support Engineer

Location: Den Bosch

Hours: Full-time (40hrs/week)

Language: English (Dutch is a plus)

As a Technical Support Engineer you will be responsible for the creative pre-sales stage, and support customers with other product related issues. With your team you are the contact-point for clients, internal departments, and for an 'on-time' service towards your clients. You think critically to solve problems, are able to manage a structured schedule in an ad hoc changing environment whilst building relationships with your clients by providing them with the best service.

The company you will work for is active in the Electronical industry. There is an informal atmosphere yet a strong drive to perform.

As technical support you will…

  • Ensure timely and correct technical product support
  • Help customers with preliminary design
  • Develop a strong customer, B2B, focus
  • After-sales
  • Track all inquiries and ensure correct technical documentation
  • Communicate with other departments to facilitate the appropriate support
  • Continuously challenge yourself in growing in your product knowledge

As a technical support you are…

A service oriented person that shows a strong character, is a team player, and has a strong analytical capacity. You are an excellent communicator and you love to solve problems to fully service your clients.

Your profile:

  • Technical or Engineering degree
  • Fluent in English (Dutch is a plus)
  • Proficient with Electronical engineering
  • Experience with quality management systems (IATF 16949)
  • 2+ years in Electronical development.

Why should you apply?

You will have the opportunity to work for an international company, with the possibility of obtaining an indefinite contract. If you are interested in this role, we are looking forward in receiving your application. You can make your interest known by sending me your most up to date CV and motivation to r.reinders(a)jpgray.nl.

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