Are you looking for a (senior) operations manager position within an international company in the region of Utrecht? Do you want to be part of an innovative and forward-thinking organisation? Can you drive improvement, enjoy thinking at a strategic level, and continuously strive for operational excellence? Perhaps this could be an opportunity
Location: Utrecht, the Netherlands
Contract: Full-time (40h); direct contract with client
Required Languages: Dutch & English (any other language is a bonus)
In the region of Utrecht we are looking for a business operations manager. You will be responsible for the service and commercial operations for the Benelux of an international company in the medical technology industry.
As operations manager you are able to define and perfect business strategy. You are partly direct, and partly indirectly responsible for 25 employees. You have a service-oriented attitude and client satisfaction always as your number one priority. You can use your service-attitude to reach commercial targets. You enjoy perfecting the process, and funnelling out inefficiencies. Furthermore, you can demonstrate leadership principles, understanding that happy employees make happy customers. You have experience leading an international service team. You have a knack for technology, or at least enjoy working in a technical field.
The company you will work for is a worldwide organisation and provide you with sufficient challenges that come with it. They offer your long-term stability and development in responsibilities.
Responsibilities of an operations manager:
- Define and integrate business operations strategy (partner with the general manager);
- Lead service and customer care team (25 FTE);
- Identify areas of improvement;
- Implement processes that better customer satisfaction;
- Lead S&OP processes for the commercial side of the organisation.
You are a service oriented individual and thrives when you are able to combine service and use it to drive performance. You enjoy thinking at a strategic level, and enjoy implementing improvements in processes and quality. You are capable to communicate at different levels of the business and willing to take responsibilities.
The profile of a strong operations manager:
- Bachelor/Master degree;
- Demonstrated leadership skills and principles;
- Service oriented;
- Proficient with business operating systems;
- Experience leading commercial and service operations on an international level;
- Affinity with technology is a plus;
- Working in a matrix organisation.
You will have the opportunity to work for an international company, with the possibility of obtaining an indefinite contract. Secondly, the compensation package is very appealing and the team you will be part of is very diverse, and supportive. There is always someone ready to jump in and help out, and the same is expected of you.
If you are interested in this role please apply via the website or contact Jeroen Overwater via j.overwater(a)jpgray.nl. We always strive to respond to all applications within 5 working days. Sometimes due to the number of responses, we cannot. If you have not received a reply we regret to inform that, we have continued with other candidates.