Customer Service - Nederlands Engels
Customer Service Representative
Breda, max 2.600 EUR/month, full-time, 40 hours/week
In the region of Breda we are looking for a customer service representative that speaks both Dutch and English. You will be part of a team servicing your national markets for a thriving international organisation.
Are you experienced in supply chain and B2B customer service? And do you have ambitions to continuously excel in customer relationship? In this opportunity you will be able to use your passion for customer support in a fast growing international organisation.
You will be responsible for the entire supply chain process which includes shipment, order processing and customer management. You will make sure that clients are up to date and satisfied with the entire operation from order to delivery. You manage communication between different departments of the supply chain, and communicate in an orderly and professional fashion. You therefore have a good understanding of B2B customer service, and act always with the clients' interests in mind. You remain organised and focused in a changing environment, and thrive when pressure puts you to the test.
The company you will work for is a worldwide organisation and provide you with sufficient challenges that come with it. Within their active market they are one of the largest.
As customer service representative you will…
- Process orders, and provide excellent customer support;
- Manage calls and ad-hoc queries relating to your clients wishes;
- Ensure knowledge of GMP/GDP is up to date;
- Develop and maintain good relationships with internal/external customers.
The perfect customer service representative profile is…
A service oriented person that shows a strong character, is a team player, and has a strong analytical capacity. You are an excellent communicator and you love to solve problems in order to fully service your clients.
- MBO+/Bachelor degree;
- Dutch & English
- Preferably 1-2 years' experience in B2B customer service / order management;
- Experience with ERP systems.
Why should you apply?
The company is looking to invest in you, providing you ample opportunities to further your development. You will gain experience in a thriving globally active organisation giving you new challenges every day. Does this sound like something for you? Then please let me know! Email your CV to r.vanerkelens(a)jpgray.nl