Technical Support Representative

Locatie: Zuid Holland, Western Europe
Salaris: €2700 - €3000 per month + competitive
Sectoren: Customer Service
Soort functie: Freelance

Technical Support Representative

Area Zoetermeer

Full time: 40 hours p/w

Do you want to be part of professional and fast growing international company, which supplies counterfeit detectors and counting devices? Are you a service-oriented type? In the role as Technical Support Representative, you will have the opportunity to work for a company that has a strong international market position and serves major retailers and resellers across Europe.

The company

The company is a fast growing company that has a strong international market position in the field of counterfeit detectors, counting devices and time registrations systems. Their European headquarters is based in the area of Zoetermeer, which is a true international office with many different nationalities present.

You will be responsible for

  • Handle inbound and outbound customer requests via telephone and e-mail
  • Provide second line support
  • Coordinate and follow-up all customer pre/after sales questions about the technical functionalities of the Company’s products
  • Propose ways to optimize how customer support is being delivered

You are:

A person with a pro-active attitude and no-nonsense mentality. You are flexible and would like to work accurate and efficient.


Your profile:

  • 1-3 years’ experience in technical support
  • Experience with software engineering, IT, cloud-based solutions, business systems is a plus
  • Native (or near) in German and fluent in Dutch
  • Flexible attitude and pro-active

Why should you apply?

In the role as Technical Support Representative, you will have the opportunity to work for a fast growing company. Secondly, you will work in a brand new office with many different nationalities present.

If you are interested in this role, we are looking forward in receiving your application.