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Nederlands

About this job

Key facts
Job Title

Learning & Development Specialist

Role type

Temporary

Start date

ASAP

Remote friendly

No

Location

Amsterdam, North Holland, Netherlands

Salary

Negotiable €

Learning Operations Specialist

Location: Amsterdam Area
Hours: 40 hours per week
Contract: 12 months
Languages: English required

About the Role

Our client is a leading international retail organisation with a strong focus on employee development, operational excellence, and creating exceptional customer experiences.
As a Learning Operations Specialist, you will play a key role in ensuring learning programmes are delivered smoothly, consistently, and at the highest quality level. You will work closely with Learning & Development teams, business stakeholders, facilitators, and external partners to coordinate learning initiatives that support employee growth across the organisation.
This role combines programme coordination, stakeholder management, reporting, communication, and operational excellence within a dynamic international environment.

What You'll Do

  • Coordinate end-to-end learning programme operations
  • Manage schedules, communications, logistics, and programme administration
  • Support virtual and in-person learning events
  • Maintain programme calendars and key milestones
  • Produce attendance, forecasting, and performance reports
  • Partner with HR, Learning & Development teams, and business stakeholders
  • Coordinate with external vendors and training providers
  • Support programme delivery and learner engagement initiatives
  • Facilitate webinars and virtual learning sessions
  • Monitor participation data and learner feedback
  • Manage courses and assignments within learning management systems

What You Bring

  • 2-5 years of experience in Learning Operations, Training Coordination, HR Operations, or a similar environment
  • Bachelor's degree or equivalent experience
  • Strong organisational and planning skills
  • Ability to manage multiple priorities and deadlines simultaneously
  • Excellent stakeholder management and communication skills
  • High attention to detail and strong follow-through
  • Experience working in a fast-paced, international environment
  • Proactive, flexible, and solution-oriented mindset

Nice-to-Have Skills

  • Experience supporting international learning programmes
  • Learning Management System (LMS) experience
  • Reporting and dashboard creation
  • Data analysis and forecasting
  • Event coordination experience
  • Vendor management experience
  • Budget tracking and administration

Systems & Tools

  • Workday Learning (preferred)
  • Learning Management Systems (LMS)
  • Microsoft Office Suite
  • Microsoft Teams
  • Zoom Webinar
  • Campaign Monitor
  • Power BI (preferred)

Benefits & Perks

  • Opportunity to join a globally recognised retail organisation
  • International and collaborative working environment
  • Exposure to large-scale learning and development programmes
  • Career growth and development opportunities
  • Hybrid working possibilities
  • Competitive salary and benefits package
  • Ongoing professional development support

Interested?

Are you passionate about learning, operations, and delivering exceptional employee experiences within a global retail environment?
We would love to hear from you.
For more information about this opportunity, please contact Nick Keizer via n.keizer @ jpgray.nl.

Let op: vacaturefraude

Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding:
* Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN).
* Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiƫle contactgegevens op onze website.

Important: job fraud

Unfortunately, job fraud is becoming more common. Beware of such scams:
* We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call.
* If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.

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