Business Operations Manager

Location: Amsterdam
Contract Duration: Approximately 5 months
Hours: 40 hours per week

Overview

We are seeking an experienced Business Operations Manager to support a senior leadership team in driving strategic planning, operational excellence, and cross-functional execution across a large international technology organization.

This role will play a key part in coordinating the annual planning cycle, aligning priorities across business units, facilitating stakeholder engagement, and ensuring effective governance and reporting. The successful candidate will combine strong operational execution with strategic thinking and the ability to influence stakeholders at all levels.

Key Responsibilities

• Support and co-lead the execution of the annual business planning cycle.
• Develop and deliver clear communications, guidance materials, and planning resources for stakeholders.
• Review business priorities, objectives, and work portfolios to ensure alignment with organizational goals and planning frameworks.
• Own and maintain planning tools, documentation, and collaboration platforms.
• Produce leadership reporting, dashboards, and insights, highlighting key risks, dependencies, and opportunities.
• Support planning retrospectives and continuous improvement initiatives.
• Act as a trusted partner to senior leadership, helping improve planning processes and operational effectiveness.
• Build strong relationships with stakeholders across multiple business functions.

Required Experience

• Bachelor's degree.
• 8-10+ years of experience in Business Operations, Strategy & Operations, PMO, Corporate Planning, Transformation, or a related field.
• Strong experience supporting strategic, operational, and corporate planning within complex organizations.
• Proven track record of managing cross-functional initiatives and stakeholder groups.
• Expertise withAtlassian tools, including:
  • Jira
  • Confluence
  • Portfolio and planning management platforms

Key Skills

Strategic Thinking & Problem Solving

• Ability to understand complex business challenges and translate them into actionable solutions.
• Strong analytical and decision-making capabilities.
• Experience turning insights into measurable outcomes.

Planning & Operational Excellence

• Strong program, project, and process management skills.
• Experience designing and improving planning frameworks, governance models, and operational processes.
• Highly organized with exceptional attention to detail.
• Comfortable creating executive-level presentations and reports.

Change Management & Communication

• Experience supporting organizational change initiatives.
• Excellent written and verbal communication skills.
• Ability to tailor messaging to different stakeholder audiences.

Stakeholder Management & Leadership

• Ability to influence without direct authority.
• Experience working with senior leaders and executives.
• Collaborative mindset with a focus on achieving organizational outcomes.

Preferred Experience

• Experience within large-scale digital, technology, e-commerce, marketplace, travel, fintech, or platform businesses.
• Exposure to strategic planning environments with OKRs, portfolio management, or enterprise planning frameworks.

Ideal Background

Suitable candidates may currently be working as:

• Business Operations Manager
• Strategy & Operations Manager
• Strategic Program Manager
• Chief of Staff
• Transformation Manager
• Operational Excellence Manager
• PMO Lead
• Corporate Strategy Manager

This opportunity is ideal for a senior operations professional who enjoys working at the intersection of strategy, planning, governance, and execution while partnering closely with senior leadership in a fast-paced, international environment.