Nederlands 
About this job
Key facts
Account Specialist
Temporary
ASAP
No
Rotterdam, South Holland, Netherlands
Negotiable €
Account Specialist - French or Spanish
Hours: Full‑time (40 hours per week)
Contract: 12 months
Position
Responsibilities
- Manage customer orders from intake through to delivery and invoicing
- Act as the primary point of contact for your customer portfolio, ensuring high service levels
- Coordinate closely with Planning, Sales, Supply Chain and Finance to optimise order execution
- Act as escalation point for complex customer and operational issues
- Support and coach junior team members as Subject Matter Expert
- Participate in supply chain and cross-functional improvement projects
- Maintain and monitor data accuracy within SAP (e.g. customer master data)
- Identify and implement improvements within the Customer Service and Order-to-Cash process
You have / are
- Bachelor's degree or equivalent experience
- Fluency in English and French or Spanish
- 3-5 years of experience in Customer Service and/or Supply Chain
- Strong understanding of Order-to-Cash processes
- Experience working in SAP and MS Office
- Strong stakeholder management and communication skills
- Ability to work independently and handle complex situations
- Proactive mindset with focus on improvement and ownership
Why this role
Interested?
Let op: vacaturefraude
Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding:
* Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN).
* Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website.
Important: job fraud
Unfortunately, job fraud is becoming more common. Beware of such scams:
* We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call.
* If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.
