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Nederlands

About this job

Key facts
Job Title

Case Manager

Role type

Temporary

Start date

ASAP

Remote friendly

No

Location

Amsterdam, North Holland, Netherlands

Salary

Negotiable €

Case Manager

Location: Amsterdam (Hybrid)
Hours: 32-40 hours
Contract: Up until the end of the year
Languages: English

About the Role

As a Case Manager, you play a critical role in supporting employees, managers, and the business throughout complex and long-term sickness absence cases.
You act as the single point of contact for all stakeholders involved and ensure compliance with Dutch legislation, including the Gatekeeper Improvement Act (Wet Verbetering Poortwachter), while driving sustainable and successful reintegration outcomes.
In this highly visible role, you combine operational case management, strategic advisory responsibilities, data-driven decision-making, and continuous process improvement.

What You'll Do

  • Manage a portfolio of complex and long-term sickness absence cases from start to finish.
  • Guide employees and managers throughout the reintegration journey.
  • Ensure full compliance with Dutch labor legislation and internal policies.
  • Coordinate with external occupational health providers, company doctors, mediators, and rehabilitation specialists.
  • Monitor progress, risks, deadlines, and intervention opportunities.
  • Provide reporting and insights to HR, leadership, and business stakeholders.
  • Identify underlying non-medical factors that may contribute to absence risks.
  • Drive continuous improvements in absence management processes.
  • Contribute to automation, digitalization, and AI-enabled initiatives.
  • Support a data-driven approach towards employee wellbeing and absence reduction.

What You Bring

  • Bachelor's degree or equivalent experience.
  • 3+ years of experience within sickness absence management, occupational health, HR operations, employee relations, or reintegration.
  • Strong knowledge of Wet Verbetering Poortwachter and Dutch employment legislation.
  • Experience managing complex, sensitive employee cases.
  • Excellent stakeholder management and advisory skills.
  • Strong administrative and analytical capabilities.
  • Fluent Dutch and English language skills.

Nice-to-Have Skills

  • CROV, RCCM or equivalent certification.
  • Experience working in an international organization.
  • Knowledge of UWV processes and social security regulations.
  • Experience with mediation cases or conflict resolution.
  • Exposure to HR technology, automation, AI, or workforce analytics initiatives.

Benefits & Perks

  • Hybrid working model.
  • Professional development and certification support.
  • International and collaborative working environment.
  • Opportunity to influence future absence management strategies, systems, and AI initiatives.

Interested?

Are you passionate about employee wellbeing, sustainable reintegration, and helping organizations navigate complex absence challenges? We'd love to hear from you.
Apply now or contact Nick Keizer via n.keizer @ jpgray.nl.

Let op: vacaturefraude

Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding:
* Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN).
* Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiƫle contactgegevens op onze website.

Important: job fraud

Unfortunately, job fraud is becoming more common. Beware of such scams:
* We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call.
* If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.

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